Frequently Asked Questions
Everything you need to know about your outdoor lifestyle apparel.
What is the standard shipping time for Australian orders?
We offer nationwide shipping across Australia. Standard delivery typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
Can I return apparel if it doesn't fit correctly?
Yes, we offer a 30-day return policy for all unworn and unwashed clothing items. Simply ensure the original tags are attached and initiate your return through our online portal.
Are your fabrics suitable for harsh Australian outdoor conditions?
Absolutely. Our range is specifically curated for the Australian climate, featuring moisture-wicking materials, UV protection, and durable stitching to withstand camping and caravan adventures.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options including Afterpay and ZipPay for your convenience.
Do you offer international shipping outside of Australia?
Currently, Caravan & Camping Aus focuses on serving the Australian and New Zealand markets to ensure the fastest delivery times and best local customer service.
How should I care for my technical outdoor gear?
To maintain the longevity of your gear, we recommend a cold machine wash on a gentle cycle and air drying in the shade. Avoid bleach and fabric softeners which can degrade technical fibers.